01WHATSAPP
Weekend Huracán enquiry has not been quoted
Highest value open thread. Deposit link unsent.
From conversation · inbound WhatsApp
OpenNot relevant
LUNA LUXURY RENTALS · SUPERCAR RENTAL · BRISBANE, AU
Full partnership
From pen and paper to a 3.2x sales desk.
3.2x
01 / BEFORE
They were running a supercar rental company on spreadsheets, pen and paper, normal phones, and WhatsApp. They did not have a CRM.
02 / WHAT WE FOUND
We flew to their headquarters in Brisbane and spent a week with them. We sat down 1:1 with every team member before we looked at a single spreadsheet. Data is great. People's energy and vibe never lies.
- 1:1 with every person on the team, first
- Then the data and the ops
- What should stay human, and what deserved a system
- Rebuilt from scratch
03 / WHAT WE BUILT
We rebuilt the operation from scratch. Payments through Stripe. Vehicle handover and return. Contracts. Licence capture and scanning so a licence is valid before the keys move. A sales WhatsApp bot. A full Sales OS. That bot and that OS multiplied lead-to-deal conversion by 3.2x, and lifted average deal size from $1,600 to $2,100.
- Custom payment processing, integrated with Stripe
- Automated vehicle handover and return
- Contracts and licence collection
- Automatic licence scanning for validity
- Custom sales WhatsApp bot
- Sales OS built from scratch
ops.lunaluxuryrentals.com
Search Luna Ops
OPToday
Luna Ops
AI generated0/3 done
Today's HPA
Ranked from bookings, handovers, and unanswered threads.
02LICENCE
Licence scan failed validity check
Keys cannot move until this clears. Booking is tomorrow 09:00.
From handover · booking #4471
OpenNot relevant
03RETURN
Confirm return condition on the GT3
Bond release waits on the return checklist.
From fleet · return due 18:00
OpenNot relevant
6
Cars out
3
Handovers today
11
Open enquiries
$2,100
Avg deal size
Today
09:00 · Huracán handover
18:00 · GT3 return and bond
Cars out, cars back, money collected, deals at risk.
04 / THE RESULT
lead-to-deal conversion
3.2xbeforeafter
average deal size, from $1,600
$2,100beforeafter
annual admin salary removed. person kept.
$90,000beforeafter
phase 2. partners in the company.
REVENUE SHAREbeforeafter
THE STORY
We flew to Luna's headquarters in Brisbane and spent a week with the team. 1:1 with every person before a single spreadsheet. Data is great. Energy and vibe never lies. Then we looked at the ops and rebuilt from scratch: Stripe, handover and return, contracts, licence scanning, a sales WhatsApp bot, a Sales OS. Conversion multiplied by 3.2x. Average deal size moved from $1,600 to $2,100. The $90,000 admin seat came out. She stayed. Two weeks later she was the top rep. Then the engagement became a revenue-share partnership. We are partners in the company.
We eliminated a $90,000 admin seat with AI. We did not fire her. Personality test, time with her, sales. Within two weeks she overtook the top rep. That is leverage.
ADMIN
SALES
TOP REP · 2 WEEKS
Anyone can automate an admin role. A week in the building, then moving her onto the sales desk: that is a different product.
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